Billing Analyst

Drive Your Career At WM

We’ve been on the forefront of sustainability for decades, but thinking differently is only one piece of the puzzle.
We need you to be there every step of the way, working together to improve our lives and the lives of our neighbors, friends and people across the country.

We’re Driving Sustainability^SM. Join us today.

Details

• Job Schedule: Full time
• Location: 172 98th Ave, Oakland, CA
• Job Requisition Number: #2340766
• Job Category: Revenue Management
• Posting Date: 01/26/2026

I. Job Summary

We are seeking a detail‑oriented professional with strong analytical skills and advanced proficiency in Microsoft Excel. The ideal candidate will be experienced in building and utilizing formulas (including VLOOKUP/XLOOKUP, pivot tables, and other advanced functions) to interpret data, generate insights, and support business decision‑making. This role requires the ability to analyze complex information, identify trends, and clearly communicate findings to stakeholders.

Oversees and implements activities related to revenue management.

 

II. Essential Duties and Responsibilities
 

• Plans, coordinates and supervises the collection, analysis and consolidation of sales activity data and the preparation of scheduled reports.
• Analyzes impact of price increases and prepares reports summarizing impact.
• Reviews and audits municipal contracts and WUTC tariffs to ensure correct billing and prepare reports detailing findings.
• Coordinates and implements changes to the billing system as required by changes in contracts or business needs.
• Interacts with the RMC as the point person for the Market Area to resolve credit and collection issues, follow-up on remedy tickets, distribute cancellation request and other issues as assigned.
• Interacts with customers as necessary to resolve account problems.
• Prepares closing entries and detailed scheduled reports of sales activity and other financial matters.
• Reviews and reconciles assigned accounts on a monthly basis, checks and resolves account discrepancies.
• Assists in the preparation of statements and month end closing.
• Analyzes and prepares sales schedules needed for the annual budget process.

III. Qualifications 

A. Required Qualifications  

• High School Diploma or GED (accredited)
• 7 years of previous experience in related position

B. Preferred Qualifications  

• Associate’s Degree in Accounting, Business Administration or similar area of study

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing

Office

This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this office/on-site position is $82,125. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training

V. Benefits 

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

About WM

WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative.  This position may require the successful candidate to travel by air for business reasons, or service federal property.  Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.

About the Team

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. 

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.